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Universal Design and Accessibility

Accessibility is about more than compliance with standards. It’s about developing solutions Universal design is a concept in which products and environments are designed to be usable by all people, to the greatest extent possible, without the need for adaption or specialized design.to meet the needs of all users, with and without disabilities. Universal design, a concept now widely used in the private sector, provides a path for federal agencies to shift to this broader focus.

Federal agencies are responsible for developing accessible information technology (IT) tools, products and websites. Adopting universal design principles can help your agency address and improve accessibility in areas such as digital strategy, procurement, and design and implementation of digital products. 

Through universal design, your agency will:

  1. Save money by investing in the most accessible products from the start;
  2. Innovate and create products for everyone regardless of ability; and
  3. Engage staff promote inclusivity, and pave the way for more people with disabilities to join the workforce.

Invest in universal design to transform the way your agency serves citizens, regardless of ability, and create tools and products that are easier for everyone to use.

Learn More About Universal Design


If you have questions or want to share your experiences using universal design, contact GSA's Government-wide IT Accessibility Program:

Reviewed/Updated: May 2018