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Universal Design

Making Agency Communications Accessible to Everyone

During an emergency, it is more important than usual for all people to have equal and timely access to urgent communications. Emergencies often disproportionately impact individuals with disabilities, so take extra care to ensure that your digital content conforms to Section 508. 

The following tips will help you to create accessible digital content.

Collaborating for Better Design, Technology and User Experience

In February 2018, the White House released its implementation plan to modernize IT infrastructure across the federal government. As a result, several initiatives are underway to achieve this goal. Paying specific attention to mobile friendliness, customer experience, and innovation, the federal government is changing how we approach design, development and user experience.